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Friday, July 30, 2010

Things Underemployed People Shouldn't Do Include: International Drug Smuggling.

I have just started reading a fascinating book by Sandra Gregory, who at age 27 got arrested for attempting to smuggle heroin out of Thailand into Japan. This book, along with overdosing (bad pun intended) on the National Geographic tv show "Locked Up: Abroad" has taught me one valuable lesson about underemployment. It is far better to be underemployed than locked up in a prison, particularly if that prison is in: Venezuela, Peru, or Thailand. No matter what the drug dealer tells you, you will never have a pleasant all-expenses paid holiday. No matter how many times he tells you he's done this, they will try to make you carry more than you intended and do something really stupid like sew kilo upon kilo into your suitcase. And going to jail will be horrible.


Tuesday, July 27, 2010

My Job Is An Exit To Eternal Summer Slacking.


Remember those dumb jobs of high school summers past? For me my quintessential high school job experience was being a day camp counselor. You worked a long day, sometimes enjoyable and sometimes excruciating, and if you brought it home with you, you carried it only long enough to complain about it to your parents before going to someone's house (party).

Sometimes, and I mean this in the best of ways, I feel that way about my job in the restaurant industry. In some broad way, I am potentially working towards a career of some sorts, but the reality of my life right now is that I have a job where people regularly show up hung over, under slept, totally disinterested, and/or on autopilot.

Yesterday I worked an early morning serving shift, arriving at work at 6:40, clocked out at 2:30. Headed to the bar for my shift drink and was joined by a coworker (remember that 2:30, though early, had been the end of a full 8 hour work day for me). Took myself to solo dinner at one of my favorite East Village spots where I have an unlikely rapport with this line cook whose name I don't even know. We somehow end up chatting every time I go there...to make our strange connection realer, he told me he will be trailing to work at the restaurant I'm at. Only in New York. Following, I joined some friends in Williamsburg for drinks and trivia night. I came close to pulling the elusive, rare breed of summer abandonment: the all-dayer. Sure I'll be a little tired at work today- but I'm working in hotel room service from 3pm - 11 pm. It's not like I'll really need to bring my A game. The only thing I'm definitely bringing is a book and a sensible dinner.

And while having a summer-style job is great over the summer, I know come September (and my one year anniversary at the restaurant) I'll miss sensing that with the crisp weather comes a return to trying hard.


Sunday, July 25, 2010

That Chocolate Sprinkle Is Moving: Oh God, It's Not An Ice Cream Shop, And That's Not A Sprinkle!


A reader forwarded me the following email chain, with the simple question: "If this had happened while you were working, what would you have told me?" To which I replied, "I would have apologized and sent a manager to talk to you, on the hope that they would comp. your meal."

Below are the emails, with names changed to protect the innocent.

FrequentFalafelEater, to BigFalafelInfo

I am a frequent BigFalafel customer, but I'd like to report a problem at the Upper West Side location. While I was eating there today, July 25, 2010, at about noon, several of the customers spotted a large cockroach on the ceiling. The roach then ran around the walls of the restaurant in plain sight of everyone, including several employees. When I reported the cockroach to the employees, they laughed and said they'd handle it later. 15 minutes later, the roach was still running around in the restaurant and the employees had done nothing. Before I report this obvious health code violation, I thought I would alert you so that you can improve employee training on dealing with pests in the restaurant.

Thanks,
FrequentFalafelEater


BigFalafel, to FFE

Dear FrequentFalafelEater,

Thank you for your email, My name is MisterManager and I'm the director of operations of BigFalafel.

First, I would like you to know that since this morning I was on the phone with both my employees and our pest control company trying to resolve this situation asap. My pest control company that has been servicing us as well as other tenants in the building (the travel agency, ect...) has brought to my attention that due to a major extermination of the residential building's basement and garage many of the retail tenants have spotted water bugs in their establishments, it is very important to note that the water bug did not come from within our store.

That being said, I'm absolutely shocked of how my employees took action when it accrued and I'm on my way to the uws location as I'm writing this email.

FFE, I wish I can convince you that this is not a typical BigFalafel situation and would like to mail you a gift card so you can give us a second chance.
I promise we won't disappoint you.

If you're interested please reply with your address, I really look forward to your response.

Sincerely,
MisterManager

Sent from my iPhone


FFE, to MisterManager

Dear MisterManager,

Thanks very much for your response. I'm glad the cockroach situation is being dealt with. My address is:

[omitted for reader privacy, lest you want to stalk him]


I love BigFalafel, so I was especially disappointed with my experience today. I'll give the restaurant another chance though; it sounds like you're on top things.

Regards,
FFE

MisterManager, to FFE

FFE,

I am very happy to hear that. You should expect your gift card by the end of this week.

Thank you,
MisterManager

Sent from my iPhone



The story is gross. But I think the director of operations handled the situation well. My reader says his faith in this falafel organization has been shaken to its leguminous core, but he is willing to give another shot. In this case, however, I have to imagine that 2 strikes and he's out faster than you can say "RAID!!!!!!!!!!!!!"


And now I present you with the cutest video clip about living bug free ever created by the human species.


Saturday, July 24, 2010

I'd Apply But I Have Karaokephobia.


To all underemployed actors-

Do you like being in front of people? Do you like being at bars? Do you like watching people sing?

Then you should be a karaoke host. According to this job posting, you earn $25 per hour ($100-$200) per shift plus performance bonuses. I assume this bonus means you perform and do good?

And the best part? It can be your full-time gig.

Wednesday, July 21, 2010

Did You Say Van Gogh? Oh Nevermind You're Choking On Cake.

My birthday is just less than seven months away, which means my loved ones have more than enough time to figure out how to score me a cake like this and make it taste good.




Found on My Food Looks Funny.

Tuesday, July 20, 2010

What's An Upcharge? Look Down At Your Itemized Receipt Next Time You Drink.


Well, all my cocktail studying really paid off today. I had a party of 10 middle aged men and women in the fashion industry celebrating a birthday party. The terms of their reservation included a $250 minimum before tax and tip, with a 20% gratuity included. Awesome.

The party went well. And I asked follow ups for every drink order. Shot of tequila? I upsold the most expensive tequila we had when asked for my recommend. When I listed the vodkas that could go in their bloody marys, they picked Grey Goose, plus a $3 up charge per drink to make it a bloody mary. Upselling = finding ways to upcharge.

The following is their itemized receipt, but with certain items vagued for my protection.

5 Ketel One $55
Tonic
1 Ketel One $11
As Cosmo $2
2 Best Tequilas $32
Lime
Salt
1 Patron $13
As Margaritia $2
Rocks
Salt
1 Bottle Chardonnay $52
5 Glass Chardonnay $65
3 Hendricks $36
Tonic
6 Tanqueray $66
3 As Doubles w Tonic
2 Grey Goose $26
2 As Bloody $6
2 Glass Rose $22
4 Snacks $16
1 Appetizer $15

Subtotal $419.00
Tax $37.19
20 % Included Gratuity $83.80

Total Due $539.99


The birthday boy left an additional $20, making his final total $559.99. Percentage tipped? 25.

And all before 7 PM.

Sunday, July 18, 2010

When Customers Flirt I Feel Sorry For Them.


I mean, not always. But I can't say that potential relationships are why I waitress. According to teen shopping catalogue and website mecca Alloy, that's exactly why they rank waitressing as one of the best summer jobs.

Why It Rocks: Tips, tips, tips! Not only is the money good, this is a great job to meet people! Who knows? Maybe you'll nab something more than just extra cash, like a yummy new BF!
Why It Sucks: If a customer wants a burger with everything on separate plates, you've gotta do it. And you gotta do it with a smile on your face. Annoying? Yes. But it's your job to make your customers happy.

HELLO. Separating things onto individual plates is so not the suckiest part of waitressing. How about standing for 8 hours at a time without a real meal? Or, getting cat calls from the dishwashers (fyi, enough women complained so now our dishwashers are on serious probation). Or how about customers who are trolling for something to be angry about? And the money is only good if you are working prime shifts at busy restaurants. And I've yet to meet a male customer I'd want to see outside of work.

But yeah, if all the romanticized notions of waitressing are true, I guess its just like totally the best summer job ever!